Items where Author is Sharif, Usman

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Sharif, Usman and Ward, Rupert (2013) The use of benchmarking in academic helpdesk service provision. In: Proceedings of Computing and Engineering Annual Researchers' Conference 2013 : CEARC'13. University of Huddersfield, Huddersfield, pp. 188-193. ISBN 9781862181212

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