Developing a supply chain performance measurement system: case study of Damietta Port in Egypt

Seaports compete through high quality services, reducing operating expenses, developments in
port infrastructure and effective port performance. Port managers aim to meet the satisfaction and expectations of both ship owners and cargo owners. Port clients require high quality service standards, reduced ship-turn around times in ports, reliable and proper cargo handling equipment, available storage areas with relevant capacity, reduced cargo dwell time, appropriate facilities at terminals and in-port transportation infrastructure. In order to achieve such requirements, the operations on a daily basis have to be effectively controlled. Port assets should be economically utilised and cargo dwell times have to be reduced. There are many variables that have a great impact on port performance. A reliable supply chain performance measurement system needs to be developed to represent the actual port performance. Within this research regression analysis will be conducted in order to develop a more customised and effective port supply chain performance
measurement system in Damietta port of Egypt. Multiple regressions have been developed using
key variables and indicators used in daily port operations