Awad, Mamoun, Lu, Joan and Dweib, Ibrahim (2016) An Investigation into Ontology-Based Enhancement of Search Technologies for E-Government: Literature Review. In: ISD2016 Proceedings. ISD, pp. 443-454. ISBN 9788378753070

Services provided by E-government are no longer considered as a new topic, there is a continuous evolution of the level of services provided by the E-government that matches the development of the techniques and technologies used. The success or failure of E-government builds mainly on providing different services to citizens in a suitable and effective manner. This research study aims at providing an empirical and evaluation study of the effects and the opportunities of implementing various techniques in the development of E-government. The research focuses on the impact of using ontology technique on the success or failure of the services provided by E-government. The services provided to citizens are expanded from information extraction to vote, tax, and other services. It becomes necessary to provide a detail description of the most appropriate technologies in order to reach to a successful E-government which provides effective services.

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