On Applicability of Automated Planning for Incident Management

Incident management aims to save human lives, mitigate the effect of accidents, prevent damages, to mention a few of their benefits. Efficient coordination of rescue team members, allocation of available resources, and appropriate responses to the realtime unfolding of events is critical for managing incidents successfully.
Coordination involves a series of decisions and event monitoring, usually made by human coordinators, for instance task definition, task assignment, risk assessment, etc. Each elementary decision can be described by a named action (e.g. boarding an ambulance, assigning a task). Taken as a whole, the team coordinating an incident
response can be seen as a decision-making system.
In this paper, we discuss how invaluable assistance can be brought to such a system using automated planning.
In consultation with experts we have derived a set of requirements from which we provide a formal specification of the domain. Following the specification, we have developed a prototype domain model and evaluated it empirically. Here we present the results of this evaluation, along with several challenges (e.g uncertainty) that
we have identified