The Social Exclusion Unit's Report Bridging the Gaphas had a major influence on the British government's policy towards socially excluded young people. This article argues, however, that the Report contains fundamental contradictions in its analysis of non-participation in learning and the solutions proposed. Despite appearing to re-instate a concern for the social, it locates the causes of non-participation primarily within individuals and their personal deficits. Yet it denies individuality and diversity by representing the socially excluded as stereotyped categories. In a flawed move, the Report presents non-participation not just in correlation to a raft of other social problems, but as cause to their effect. Deep-seated structural inequalities are rendered invisible, as social exclusion is addressed through a strongly individualistic strategy based on personal agency. At the same time, measures to enhance individual agency, notably the new ‘ConneXions’ service, are formulated within a prescriptive structural framework. Structure and agency are thus reversed in current English policy approaches. While such approaches will doubtless assist some young people, there is a significant risk that they may make things worse for others.