The influence of information communications technology (ICT) on cash management and financial department performance: An explanatory model

We delineated the extent to which various facets of information communications technology (ICT) are used and are perceived as useful by treasury managers, focusing on three indicators of fi nancial department performance: cost savings, improvements in the quality of the information, and enhancements in the use of scenario simulations for decision making. Specifi cally, we examined the relationship between ICT use in cash management functions within fi nancial departments, perceptions of the importance of cash management to treasury managers, and their perceptions of the usefulness of ICT to fi nancial
department performance. The theoretical and applied implications of these fi ndings are discussed.