Business Continuity Management in Jordanian Banks: Sectoral and National Influences

The purpose of this paper is to investigate the extent to which the Jordanian banking sector uses Business Continuity Management (BCM) as a way to manage organizational risk, disasters and crises, as well as business interruptions.

The population in this study consists of all 17 Jordanian banks registered with the Amman Stock Exchange. Data was collected via an interviewer-administered questionnaire. 11 completed questionnaires were obtained, representing a response rate of 64.7%.

All the respondents showed a high level of commitment to performing the entire range of BCM activities. There are no statistically significant differences in the practice of BCM between Jordanian banks in terms of organizational characteristics, such as size and age. This suggests that the adoption of BCM by Jordanian banks is influenced more by sectoral, than organizational, characteristics, as well as by the national context.