Search:
Computing and Library Services - delivering an inspiring information environment

Disattending customer dissatisfaction on Facebook : a case study of a Slovenian public transport company

Orthaber, Sarah, Marquez Reiter, Rosina and Kádár, Daniel Z. (2015) Disattending customer dissatisfaction on Facebook : a case study of a Slovenian public transport company. In: International Management and Intercultural Communication: A Collection of Case Studies. Palgrave Macmillan, pp. 108-126. ISBN 978-1137479891

Metadata only available from this repository.
Item Type: Book Chapter
Subjects: P Language and Literature > P Philology. Linguistics
Schools: School of Music, Humanities and Media
Related URLs:
Depositing User: Daniel Kadar
Date Deposited: 15 Nov 2016 14:49
Last Modified: 15 Nov 2016 14:49
URI: http://eprints.hud.ac.uk/id/eprint/30011

Downloads

Downloads per month over past year

Repository Staff Only: item control page

View Item View Item

University of Huddersfield, Queensgate, Huddersfield, HD1 3DH Copyright and Disclaimer All rights reserved ©