Li, Andol X and Bonner, John V H (2011) Improving control panel consistency of wizard of oz design and evaluation studies. In: Proceedings of the 17th International Conference on Automation & Computing. Chinese Automation and Computing Society, Huddersfield, UK. ISBN 978-1-86218-098-7

This paper investigates how a Wizard of Oz (WoZ) control panel could be developed to improve ‘between-subject’ consistency. To achieve this we conducted a comparative study of two control panels. Both control panels were used by the experimenter to ostensibly facilitate the design and evaluation of a novel domestic planning application allowing members of a family to coordinate a range of social arrangements and tasks. Based on video analysis and semi-formal interviews, the control panels as reliable design and evaluation tools were assessed. Results suggested that the component-separated control panel could obviously improve operational effectiveness thus enhancing system consistency.

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