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The trials and tribulations of setting up a development worker post at the University of Huddersfield

Ward, Lisa J. and Rhodes, Christine (2009) The trials and tribulations of setting up a development worker post at the University of Huddersfield. In: Authenticity to Action - Involving Service Users and Carers in Higher Education Conference 2009, 4th - 6th November 2009, Grange-Over-Sands, UK. (Unpublished)

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    In his report, ‘High Quality Care For All’, Professor Lord Darzi talks of his dedication
    to ‘improvingly continuously the quality of care’, ‘personalised care’ and ‘creating
    new partnerships between the NHS, Universities and Industry’. These, and many
    other challenges faced by the 21st Century NHS are strongly supported by the
    involvement of Service Users and Carers (SU&C) in both the initial education and
    continuous professional development of health and social care professionals. This
    paper will explain how SU&C involvement is becoming embedded at the University
    with the creation of a development worker post.
    At the University of Huddersfield, Teaching, Learning and pedagogy has had a high
    profile; alongside this courses for health and social care professionals have always
    had strong elements of work based learning; and now there is the additional need to
    look at the ‘customer’ dimension by embedding the involvement of SU&C’s in
    SU&C’s have been involved in courses at Huddersfield for a number of years, with
    initial work limited to small group of enthusiasts working independently primarily in
    Social Work and Mental Health. The ALPS (Assessment and Learning in Practice
    Settings) CETL (Centre for Excellence in Teaching and Learning) provided the
    opportunity to support and pump prime work in this area by supporting a 2 year parttime
    secondment for an academic project lead.
    Throughout the ongoing secondment the Academic Lead spent time identifying what
    needed doing, and mapping existing process and potential projects. It soon became
    apparent that there was much work to be done with limited time and resources. In
    particular to provide the support that SU&C’s, Academics and partners needs can
    be time consuming. But to not do it properly verges upon ‘tokenism’ and can have
    negative impact for those involved. The academic lead was convinced that to really
    make a success of SU&C involvement, a development worker post needed to be
    created. This was supported by evidence from the Nursing and Midwifery Council
    QA Audit of April 2009, ‘Outstanding in Service User and Carer Involvement’ and
    the external validation of the new nursing curriculum in September, 2008 also
    described as ‘outstanding’ in this field.
    This paper will discuss the complex process followed in order to secure the post and
    outline some of the challenges that the Development Worker found in the early
    months of the post.

    Item Type: Conference or Workshop Item (Paper)
    Subjects: R Medicine > RT Nursing
    L Education > LB Theory and practice of education > LB2300 Higher Education
    Schools: School of Human and Health Sciences
    School of Human and Health Sciences > Centre for Applied Childhood Studies
    Teaching and Learning Institute
    Related URLs:
    Depositing User: Cherry Edmunds
    Date Deposited: 10 Mar 2010 14:59
    Last Modified: 07 Sep 2011 12:24


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