Sharman, Alison (2018) UX Labs: Help! I need somebody!: Using personal construct psychology to explore the types of help students would like to receive in a library context. In: User experience in libraries yearbook 2018. UX in Libraries, Goxhill, pp. 239-242. ISBN 9781790914746
Abstract

For UXLabs, I presented some research conducted by our brilliant UX Intern, Jamie Sutcliffe, a Psychology PhD student who spent 12 weeks working with the Subject Team at the University of Huddersfield at the start of 2018. During her short time with us, we were able to accomplish so much and further embed UX practices into our library service. For the last few weeks of her internship, Jamie started researching what kinds of library and IT help undergraduate students wanted when they visited the library.

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