Raynes, Norma (1995) Setting standards. International Journal of Health Care Quality Assurance, 8 (3). pp. 4-6. ISSN 0952-6862

A method of involving users and providers in residential care for older people was used to develop standards of care and outcome indicators. The standards were prioritized using the paired comparison technique. Describes the method and the outcomes of the processes. These include 28 standards relating to the quality of care developed by providers and service users.

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