Individual issues in industrial relations: an examination of discipline, and an agenda for research

Argues that because of a number of significant changes in the last ten years, individual issues such as grievance and discipline should now become more prominent concerns of industrial relations research. Some important differences which distinguish discipline and grievance are identified, and a conceptual model of the potentially complex internal dynamics of discipline is given. This is used to highlight a number of important implications for the formulation of disciplinary policies, and for the training of those responsible for handling procedures. Finally, the model is used to develop a research agenda which identifies some of the more pressing topics on which information is required to help to unravel the complex nature of discipline.