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Market segmentation and the impact of online media

Shaw, Alan (2011) Market segmentation and the impact of online media. Journal of Medical Marketing: Device, Diagnostic and Pharmaceutical Marketing, 11 (3). pp. 254-262. ISSN 1745-7904

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Segmentation in the pharmaceutical industry is blurred by the complicated market dynamics of the industry: even the classic definition of the customer is not relevant. The customer base is made up of a number of stakeholders, which includes the patient and caregiver. These patients and caregivers have become more empowered and are using the internet as their primary source of information. The internet is developing at an astonishing rate and even healthcare professionals have embraced it. Legislative restrictions make it difficult for marketers to communicate directly with patients, so new strategies need to be developed. This paper looks at the impact of online media on market segmentation within the pharmaceutical industry, and provides practical solutions on how to tackle the dilemma.

Item Type: Article
Subjects: H Social Sciences > HF Commerce
Q Science > QA Mathematics > QA75 Electronic computers. Computer science
R Medicine > RM Therapeutics. Pharmacology
Schools: Huddersfield Business School
Related URLs:
Depositing User: Sharon Beastall
Date Deposited: 27 Jan 2016 11:40
Last Modified: 28 Aug 2021 17:27


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