Supply Chain Management in the Hospitality Industry: A research agenda

Supply Chain Management is at the heart of competitive advantage for any organisation. Without Supply Chains, the Hospitality Industry would quickly grind to a halt. There would be no fruit or vegetables in our restaurants, no beer or wine in our bars and no beds or toilets in our hotels. There would be no recycling of glass or the disposal of food products. There would be no customers. Given the importance of Supply Chains to the Hospitality Industry it is perhaps surprising that so little is published about Supply Chains and how Supply Chains can be managed. The aim of this working paper is to define SCM and establish an agenda for undertaking research into this important but neglected topic.