Ramsden, Bryony (2015) Ethnographic methods for library research. In: UKSG 38th Annual Conference and Exhibition, 30 March -1 April 2015, SECC, Glasgow. (Unpublished)
Abstract

This presentation is based on Bryony’s research on user behaviour in academic libraries. She discusses how ethnographic-based research is a method increasingly utilised in all kinds of
libraries to discover how spaces, services and resources are used. Ethnographic methods can provide extremely revealing data, allowing library services to delve deeper into usage patterns and the relationships staff have with
their visitors, thus enabling user-centred improvements to services and designs.

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