Keraminiyage, Kaushal, Amaratunga, Dilanthi and Haigh, Richard (2004) A literature review of knowledge management, facilities management and link between those two disciplines. In: 4th International Postgraduate Research Conference in the Built and Human Environment, 2004, University of Salford. (Unpublished)

This paper tries to scrutinize the nature of knowledge management and facilities management within their variety of definitions, through a literature review. It concentrates on identifying
different broad views and definitions of each subject area. At the same time the paper concentrates on ascertaining the core features of each discipline during the literature review. By evaluating these core features of each discipline, the paper then discusses the importance of managing the knowledge within the facilities management domain. Finally, by evaluating potential interrelationships between knowledge
management and facilities management, it describes how and where the concepts of knowledge
management can be used to manage facilities for organisational success, followed by a discussion about how and where facilities management concepts can effectively be used for successful implementation of knowledge management exercises.


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