A capability maturity approach for construction process improvement: use of case studies approach

During the recent past, the effectiveness of process improvement strategies and the role of information technology have been discussed as a mechanism of achieving the performance improvements within the UK construction industry. However there are visible gaps within the current research status in process maturity and IT maturity studies in construction. This paper is based on an ongoing PhD research which is aiming at exploring the full potential of process capability and maturity approach and the role of IT as an enabler, as a method of improving the UK construction industry. In particular, this paper will concentrate on the methodological issues of the above study in justifying the applicability of the case study approach.