Managing the construction worker in a knowledge environment

Valuable human and knowledge resources will be wasted unless
organisations make better use of these prime resources. Construction knowledge
workers and their tacit knowledge in particular is still considered to be relatively
unexplored and proper understanding and management of this resource is of immense
importance for better organisational performance. The paper stresses the importance of
knowledge worker and tacit knowledge in construction and examines the contribution
towards the company performance. Two dimensions in construction knowledge worker
management are highlighted. This provides a valid basis to embrace the concept of
knowledge worker and a knowledge culture at all levels within construction
organisations.