Abstract
Healthcare service provision is increasingly becoming a complex and dynamic process
affected by myriad causes that cut across socio-techno-economic boundaries. The fast
pace of policy and structural changes across private and public organisations, combined
with an accelerated change in technological innovations, have challenged traditional
viewpoints and paradigms in both how health and care services are conceived,
designed, implemented and sustained in what has become a very expensive and
resource intensive environment. Innovation is no longer an optional extra but part of the
essence of any changes suggested for now and the future – innovation needs to be
normal practice.
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