Pattern, David (2012) Summon changes everything: Looking back from where we wanted to be 3 years ago... In: American Library Association 2012 Annual Conference and Exhibition, 21-26 June 2012, Anaheim Convention Center, CA. (Unpublished)
Abstract

Presented in the session entitled "3 Years of Innovation: How the Summon Service Meets User Expectations and Research Needs".

Join us as we celebrate the 3 year anniversary of the Summon® discovery service with guest librarians demonstrating how the Summon service is meeting their users’ academic research needs. Matthew Reidsma, Web Librarian, Grand Valley State University and David Pattern, Library Systems Manager, University of Huddersfield, both early adopters of the Summon service, will share data from their exciting new research on how users at their respective universities are using the Summon service and the real impact discovery is having on increasing user satisfaction and usage of library resources. The Summon service is now used by more than 30% of ARL libraries and hundreds of the largest research institutions around the world. Come learn what’s making the Summon service the most rapidly adopted new discovery service.

Find out about our ground-breaking Discipline Scoped Searching and custom search widgets which make it easy to integrate the Summon service with LibGuides, research guides, and other Web-environments. Plus we’ll showcase the latest wave of Summon service innovations.

Speakers: David Pattern, University of Huddersfield; Matthew Reidsma, Grand Valley State University

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