Computing and Library Services - delivering an inspiring information environment

Observing differences in verbal communication: Filipino and British manager-subordinate interactions

Wilson, Hazel J., Callaghan, Caroline A. and Wright, Peter L. (1996) Observing differences in verbal communication: Filipino and British manager-subordinate interactions. Journal of Managerial Psychology, 11 (4). pp. 43-55. ISSN 0268-3946

Metadata only available from this repository.


As business operations become increasingly global, the need for managers to communicate effectively with members of other cultures becomes more important. This is particularly true of managers who take up positions overseas, and an area where cross-cultural differences may be apparent is leader behaviour. Using structured observation of simulated interviews, attempts to compare the verbal leader behaviour of British managers and subordinates with that of managers and subordinates in the Philippines (as an important area within South-East Asia). Results revealed no significant differences in verbal behaviour between British and Filipino managers/subordinates, except in the categories of evaluating and enquiring. Makes some recommendations on how to approach interactions with Filipino subordinates and managers.

Item Type: Article
Subjects: H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
H Social Sciences > HE Transportation and Communications
Schools: Huddersfield Business School
Related URLs:
Depositing User: Cherry Edmunds
Date Deposited: 15 Jan 2009 15:09
Last Modified: 28 Aug 2021 10:44


Downloads per month over past year

Repository Staff Only: item control page

View Item View Item

University of Huddersfield, Queensgate, Huddersfield, HD1 3DH Copyright and Disclaimer All rights reserved ©