Amaratunga, Dilanthi, Baldry, David and Sarshar, Marjan (2000) Assessment of facilities management performance – what next? Facilities, 18 (1/2). pp. 66-75. ISSN 0263-2772
Metadata only available from this repository.Abstract
Facilities management operates on the premises that the efficiency of any organisation is linked to the physical environment in which it operates and that the environment can be improved to increase its efficiency.
This has increasingly become an important function of the built environment. This paper looks at performance measurement of facilities management practices and argues that the future of performance assessment of facilities management will have to shift in emphasis
towards a measurement and management system. It
further discusses the potential for the application of such a management system, the balanced scorecard, through which facilities management performance assessment may be explored.
Item Type: | Article |
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Subjects: | T Technology > TH Building construction |
Schools: | School of Art, Design and Architecture > Global Disaster Resilience Centre School of Art, Design and Architecture |
Related URLs: | |
Depositing User: | Chathuranganee Jayakody |
Date Deposited: | 11 Jan 2017 08:45 |
Last Modified: | 28 Aug 2021 12:12 |
URI: | http://eprints.hud.ac.uk/id/eprint/30827 |
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