Skip to main content

Self-Assessment, Models and Quality Awards

Dale, Barrie, Bamford, Jim, Bamford, David and van der Wiele, A. (2016) Self-Assessment, Models and Quality Awards. In: Managing Quality: An essential guide and resource gateway. Wiley, pp. 283-299. ISBN 978-1-119-13092-5
Abstract

This chapter opens by investigating the replacement of Strategic Process
Improvement and TQM by excellence in the award models, and this is followed
by a description of the Deming, MBNQA and EFQM models. It then examines
the self-assessment process, and the associated success factors and difficulties.

Library
Item Type:
Book Chapter
Depositing User:
Jim Bamford
Date Deposited:
15 Nov 2016 12:26
Revision:
9
Last Modified:
28 Aug 2021 12:09
Statistics
CORE (COnnecting REpositories)
Tools
Add to AnyAdd to TwitterAdd to FacebookAdd to LinkedinAdd to PinterestAdd to Email