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Managing Service Quality

Dale, Barrie, Reid, Iain and Bamford, David (2016) Managing Service Quality. In: Managing Quality Supplier Development: An essential guide and resource gateway. Wiley. ISBN ISBN 978-1-119-13092-5

Metadata only available from this repository.
Item Type: Book Chapter
Subjects: H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
Schools: Huddersfield Business School > Business Operations, Systems, Rails and Projects
Depositing User: Iain Reid
Date Deposited: 20 Oct 2016 11:28
Last Modified: 20 Oct 2016 11:28
URI: http://eprints.hud.ac.uk/id/eprint/29637

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