Moving from performance measurement to performance management

Amaratunga, Dilanthi and Baldry, David (2002) Moving from performance measurement to performance management. Facilities, 20 (5/6). pp. 217-223. ISSN 0263-2772

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Abstract

In order for a facilities management (FM) organisation to make effective use of the results of performance measurement it must be able to make the transition from measurement to management. It must also be able to anticipate needed changes in the strategic direction of the organisation and have a methodology in place for effecting strategic change. Successful accomplishment of these two tasks represents the foundation of good performance management. This paper explores baselines for moving from performance measurement to performance management and provides a discussion of how the FM performance assessment can be used to manage the FM function effectively.

Item Type:	Article
Subjects:	T Technology > T Technology (General) T Technology > TH Building construction
Schools:	School of Art, Design and Architecture School of Art, Design and Architecture > Global Disaster Resilience Centre
Related URLs:	Author
Depositing User:	Sharon Beastall
Date Deposited:	21 Apr 2016 10:58
Last Modified:	21 Apr 2016 10:58
URI:	http://eprints.hud.ac.uk/id/eprint/28093

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