Amaratunga, Dilanthi and Baldry, David (2002) Moving from performance measurement to performance management. Facilities, 20 (5/6). pp. 217-223. ISSN 0263-2772
Metadata only available from this repository.Abstract
In order for a facilities management (FM) organisation to make effective use of the results of performance measurement it must be able to make the transition from measurement to management. It must also be able to anticipate needed changes in the strategic direction of the organisation and have a methodology in place for effecting strategic change. Successful accomplishment of these two tasks represents the foundation of good performance management. This paper explores baselines for moving from performance measurement to performance management and provides a discussion of how the FM performance assessment can be used to manage the FM function effectively.
Item Type: | Article |
---|---|
Subjects: | T Technology > T Technology (General) T Technology > TH Building construction |
Schools: | School of Art, Design and Architecture School of Art, Design and Architecture > Global Disaster Resilience Centre |
Related URLs: | |
Depositing User: | Sharon Beastall |
Date Deposited: | 21 Apr 2016 10:58 |
Last Modified: | 28 Aug 2021 12:03 |
URI: | http://eprints.hud.ac.uk/id/eprint/28093 |
Downloads
Downloads per month over past year
Repository Staff Only: item control page
![]() |
View Item |