Gestão de benefícios na etapa do projeto de empreendimentos para a saúde: Managing benefits in the design of healthcare facilities in the UK

Tillmann, Patricia, Tzortzopoulos, Patricia, Sapountzis, Stelios and Formoso, Carlos Torres (2010) Gestão de benefícios na etapa do projeto de empreendimentos para a saúde: Managing benefits in the design of healthcare facilities in the UK. Gestão & Tecnologia de Projetos: Design Management & Technology, 1 (1). pp. 109-132. ISSN 19811543

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Abstract

Proposal: The healthcare system in the United kingdomis passing through transformation and change for improvement and innovation. Within this context, healthcare facilities are being developed in a complex multi-stakeholder environment, which usually have diverse and conflicting interests and no experience in design. This contributes for difficulties in managing their requirements, leading to low quality of design. Aiming to contribute for the management of these projects, a benefits management model is being developed and introduced in the sector by the University of Salford. This model intends to support the consideration of different stakeholders’ expectations in project development. In this sense, the aim of this paper was to bring discussions about how such approach could be adopted to support the design process within those projects. This research was developed through the participation on the model implementation, in addition to a literature review on benefits management and design approaches that are used in the UK and that could support benefits management in the design process. Main findings are related to a need for anticipating the participation of designers on project development and straightening the relationship between designers and decision makers. As a result, recommendations could be done to support benefits management throughout the design process. Keywords: Design process, project management, benefits realisation

Item Type:	Article
Subjects:	H Social Sciences > HD Industries. Land use. Labor H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management T Technology > TH Building construction
Schools:	School of Art, Design and Architecture
Related URLs:	Author
Depositing User:	Sara Taylor
Date Deposited:	03 Jun 2014 13:59
Last Modified:	02 Dec 2016 02:36
URI:	http://eprints.hud.ac.uk/id/eprint/20842

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