Assessing library web page usability: how benchmarking can help

White, Sue (2004) Assessing library web page usability: how benchmarking can help. Library and Information Research, 28 (88). pp. 47-52. ISSN 1756-1086

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Abstract

This article looks at how the ‘Mystery Shopper’ methodology used by a consortium of universities was adapted to assess the usability of the library web pages of all four universities. Using a methodology refined from a previous web usability exercise, the various elements in the process are described. The outcomes of the project are briefly discussed, along with lessons learnt from the process.

Item Type:	Article
Subjects:	Z Bibliography. Library Science. Information Resources > Z665 Library Science. Information Science Z Bibliography. Library Science. Information Resources > ZA Information resources > ZA4050 Electronic information resources Z Bibliography. Library Science. Information Resources > Z719 Libraries (General)
Schools:	Computing and Library Services
Depositing User:	Cherry Edmunds
Date Deposited:	21 Aug 2008 08:25
Last Modified:	01 Apr 2018 14:31
URI:	http://eprints.hud.ac.uk/id/eprint/1572

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