Ousey, Karen (2011) Activheal introduction. In: DACC antimicrobial technology: a new paradigm in bioburden management. BJN ActivHeal Supplement . M A Healthcare, London, UK, pp. 4-6.

The Department of Health (DH) (2009a; b; 2010a; b) has clearly
identi!ed the importance of maintaining and developing a quality
service to all health and social care users. The QIPP agenda; Quality,
Innovation, Productivity and Prevention relates well to the specialities
of tissue viability and wound care. Integral to maintaining and
developing quality is the ethos ‘No decision about me without me’
promoted in Equity and Excellence: Liberating the NHS (DH, 2010a)
that suggests patients should be involved in the decision-making
process alongside practitioners. Indeed, patients will be in charge of
making decisions about their care and will be able to choose which
consultant-led team, general practitioner and treatment they have.
The patients’ experience and satisfaction will be analysed through
the use of Patient Reported Outcomes Measures (PROMs) and the
amount of complaints received by healthcare users.

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