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Work matters for “older” hotel employees in the UK and Ireland: perceptions of workplace equality

Jenkins, Andrew Kevin (2008) Work matters for “older” hotel employees in the UK and Ireland: perceptions of workplace equality. In: International Labour Process Conference 2008, 18th - 20th March 2008, University College Dublin, Ireland. (Unpublished)

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    The UK and Irish populations are ageing and projections suggest a considerable growth in the
    number of older people in both of these countries over the next 25 years. Population ageing will
    invariably affect hotel workplaces which have traditionally relied on younger workers. A focus on older workers’ accounts of employment in contemporary hotel workplaces is important as little is known about the attitudes, experiences and aspirations of older workers. In order to address this
    gap in knowledge, twenty three interviews with older employees aged fifty and above were
    conducted, eleven in the ROI and twelve in the UK. Findings from the interviews revealed that all
    older workers felt they were treated the same in terms of access to training in the workplace.
    Nevertheless, many older workers who were interviewed mentioned a lack of Information
    Technology skills as a barrier to promotion and this may represent a challenge to the future
    prospects of older workers. There was evidence to suggest that certain jobs, especially
    housekeeping, were age-typed as typically belonging to “younger workers” and departmental job
    segmentation was evident in that certain departments were composed of jobs deemed to be more
    suitable for a person of a certain age.

    Item Type: Conference or Workshop Item (Paper)
    Subjects: H Social Sciences > HD Industries. Land use. Labor
    Schools: School of Applied Sciences
    Related URLs:
    Depositing User: Cherry Edmunds
    Date Deposited: 20 Oct 2009 08:57
    Last Modified: 28 Jul 2010 19:48


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