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An integration of information technology, culture of knowledge transfer and innovative work environment in support of organisationsal knowledge creation activities

Alkhaldi, Firas Mohammad Khalaf (2003) An integration of information technology, culture of knowledge transfer and innovative work environment in support of organisationsal knowledge creation activities. Doctoral thesis, University of Huddersfield.

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    Abstract

    Knowledge management and knowledge creation is recognized to be of supreme
    importance to the competitive advantage of organisations as well as a major agent of
    change in the new era of the knowledge economy. This study empirically examines
    knowledge creation activities in the context of the banking industry. It extends the
    work of Nonaka and Takeuchi (1995) and others on the theory of organisation
    knowledge creation by introducing the information technology infrastructure as an
    enabler of knowledge creation condition (ITISKCFs), accompanied by the culture and
    infrastructure of knowledge transfer. The research questions asked are: 'What are the
    characteristics of an IT infrastructure that enhance the knowledge enabling conditions,
    whether IT infrastructure capability can be define for knowledge creation? and 'What
    are the shared effects of the culture (CKT) and the infrastructure of knowledge
    transfer (IKT) when combined with IT infrastructure on knowledge creation
    activities?' A positivistic approach is adapted using quantitative data. A survey
    aimed at the middle managers of the financial services industry population was
    conducted in an effort to investigate the knowledge creation activities and to examine
    the relationship of knowledge enabling factors to the time spent on knowledge
    creation activities. Theoretical developments on organisational knowledge creation
    and knowledge enablers are presented and discussed. A conceptual framework is
    developed based on the theory and hypotheses which were generated. Variables of
    the research model are operationalised using confirmatory factor analysis (CFA) and
    the data are analysed using structural equation modelling (SEM). The results of the
    data analysis suggested that ITISKCFs support the activities of tacit to tacit, explicit
    to tacit and explicit to explicit knowledge transfer, thus leading to the creation
    sympathised, systemic and operational knowledge. While ITISKCFs fail to support
    the activities of tacit to explicit transfer and, hence, failing to support the creation of
    conceptual knowledge. CKT is a significant enabler of the activities aimed at explicit
    to explicit and explicit to tacit knowledge transfer. IKT have failed to support the
    activity of tacit to tacit, tacit to explicit transfer, and only one element of IIKT (IIKTK&
    S) was a significant enabler of explicit to tacit, thus unable to support the creation
    of sympathised, conceptual knowledge and partially supported operational
    knowledge. While CKT fail to support the tacit to tacit transfer and, hence, the
    creation of sympathised knowledge, it was the only enabler of the conceptual
    knowledge; however, the statistical test suggested a significant but weak relationship.

    Item Type: Thesis (Doctoral)
    Additional Information: EThOS Persistent ID uk.bl.ethos.270409
    Uncontrolled Keywords: Knowledge management, Management, Finance, Taxation, Business Data processing
    Subjects: H Social Sciences > HG Finance
    Q Science > QA Mathematics > QA75 Electronic computers. Computer science
    Schools: The Business School
    Depositing User: Graham Stone
    Date Deposited: 03 Jun 2009 14:35
    Last Modified: 28 Jul 2010 19:37
    URI: http://eprints.hud.ac.uk/id/eprint/4617

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