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Public services and the service economy: individualism and the choice agenda

Jordan, Bill (2006) Public services and the service economy: individualism and the choice agenda. Journal of Social Policy, 35 (1). pp. 143-162. ISSN 0047-2794

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This article argues that services have been under-theorised, in both welfare economics and social policy analysis. Programmes for opening up public services for competition and choice, and for widening the scope for ‘targeted’ services, treat them as analogous to goods. This ignores relational and contextual elements in human well-being, and the potentially crucial role of services in meeting such needs. The author calls for co-operation between economists and social policy analysts in filling this gap in welfare theory.

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Item Type: Article
Additional Information: UoA 40 (Social Work and Social Policy and Administration) © 2005 Cambridge University Press
Subjects: H Social Sciences > HF Commerce
H Social Sciences > H Social Sciences (General)
Schools: School of Human and Health Sciences
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Depositing User: Sara Taylor
Date Deposited: 23 Aug 2007
Last Modified: 06 Nov 2015 15:32


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