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Profession Service Operations: the case for Service Modularity with a Legal Partnership

Reid, Iain and Olga, Matthias (2016) Profession Service Operations: the case for Service Modularity with a Legal Partnership. In: BAM 2016 Conference, 6th - 8th September 2016, Newcastle University, UK. (In Press)

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Abstract

The purpose of this paper is to trace the emergence of ‘service modularity’ through the legal profession. There is a developing consensus that professional work is changing in the socio-economic and political climates in which service professionals operate (Harvey 1990, 2010). The purpose of this paper is to trace the value-add through the legal profession and examine how service modularity can be applied within a legal practice in order to create a theoretical framework for service modularity. The paper contributes to diversity of service modularity within eight UK legal service disciplines from the perspective of facilitating the knowing-doing gap, bridging the gap within the Von Nordenflycht (2010) taxonomy of professional services as characterized as high knowledge intensity, with low capital intensity.

Item Type: Conference or Workshop Item (Paper)
Subjects: H Social Sciences > H Social Sciences (General)
Schools: The Business School
Related URLs:
Depositing User: Iain Reid
Date Deposited: 14 Jun 2016 15:38
Last Modified: 08 Sep 2016 02:14
URI: http://eprints.hud.ac.uk/id/eprint/28587

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