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Performance measurement in facililities management and its relationships with management theory and motivation

Amaratunga, Dilanthi and Baldry, David (2002) Performance measurement in facililities management and its relationships with management theory and motivation. Facilities, 20 (10). pp. 327-336. ISSN 0263-2772

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Abstract

The application of performance measurement procedures can provide major benefits to organisations. The broad performance measurement need for management applies in a facilities management (FM) context when FM is considered as a subset of general management. To this can be added need which is applicable more narrowly to FM. This paper presents a case for the need for and benefits of performance measurement systems in FM environments. It is discussed together with relevant trends in the performance measurement literature which identify key opportunities in this area. It further discusses the increasing trend towards performance measurement in FM organisations and illustrates the different ways in which authors perceive the relationship between FM and performance measurement. Both motivational and organisational variables are considered and an attempt is made to identify relationships between these issues and performance measurement in FM.

Item Type: Article
Subjects: H Social Sciences > H Social Sciences (General)
H Social Sciences > HD Industries. Land use. Labor
Schools: School of Art, Design and Architecture
School of Art, Design and Architecture > Global Disaster Resilience Centre
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Depositing User: Sharon Beastall
Date Deposited: 21 Apr 2016 11:27
Last Modified: 21 Apr 2016 11:27
URI: http://eprints.hud.ac.uk/id/eprint/28096

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