Amaratunga, Dilanthi and Baldry, David (2002) Moving from performance measurement to performance management. Facilities, 20 (5/6). pp. 217-223. ISSN 0263-2772Metadata only available from this repository.
In order for a facilities management (FM) organisation to make effective use of the results of performance measurement it must be able to make the transition from measurement to management. It must also be able to anticipate needed changes in the strategic direction of the organisation and have a methodology in place for effecting strategic change. Successful accomplishment of these two tasks represents the foundation of good performance management. This paper explores baselines for moving from performance measurement to performance management and provides a discussion of how the FM performance assessment can be used to manage the FM function effectively.
|Subjects:||T Technology > T Technology (General)
T Technology > TH Building construction
|Schools:||School of Art, Design and Architecture
School of Art, Design and Architecture > Global Disaster Resilience Centre
|Depositing User:||Sharon Beastall|
|Date Deposited:||21 Apr 2016 10:58|
|Last Modified:||21 Apr 2016 10:58|
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