Computing and Library Services - delivering an inspiring information environment

Achieving a lean wayfinding system in complex hospital environments: Design and Through-life Management

Rooke, Clementinah Ndhlovu, Koskela, Lauri and Tzortzopoulos, Patricia (2010) Achieving a lean wayfinding system in complex hospital environments: Design and Through-life Management. In: IGLC 18 : 18th Annual Conference of the International Group for Lean Construction, 14-16th July 2010, Haifa, Isreal. (Unpublished)

PDF - Submitted Version
Download (131kB) | Preview


Complex products, such as buildings and other infrastructure, should aim to provide value to the customer over all stages of the product life-cycle. This paper considers some of the challenges associated with maximising customer value when designing, producing, implementing and maintaining a wayfinding system for complex hospital
environments. The hypothesis of this paper is that the tri-partite conception of knowledge flow provides a robust evaluative framework for the problems of wayfinding in complex hospital environments. The framework supplements the
concepts of information and practice, conventionally applied in knowledge
management, with a conception of physical objects and environments as knowledge carrying entities which are constituted, recognised and used in the course of social practice. From a lean perspective, the problems of wayfinding must be reduced or eliminated through adopting a lean knowledge management approach. A review of
knowledge management, design, wayfinding and lean literature, together with ongoing participant action research at Salford Royal hospital, are reported in this paper. To ensure that wayfinding information remains immortal throughout the long
life cycles of the building, a Through Life Management (TLM) approach is suggested. Thus TLM is viewed as an important consideration in lean construction.

Item Type: Conference or Workshop Item (Paper)
Subjects: T Technology > TH Building construction
Schools: School of Art, Design and Architecture
Related URLs:
Depositing User: Sharon Beastall
Date Deposited: 30 Sep 2015 11:14
Last Modified: 27 Nov 2015 16:23


Downloads per month over past year

Repository Staff Only: item control page

View Item View Item

University of Huddersfield, Queensgate, Huddersfield, HD1 3DH Copyright and Disclaimer All rights reserved ©