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Well played? Examining strategy and performance in off-field sporting operations

Moxham, Claire, Bamford, David, Dehe, Benjamin and Kauppi, Katri (2014) Well played? Examining strategy and performance in off-field sporting operations. In: 21st EurOMA Conference, 20-25 June 2014, Palermo, Italy.

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Professional sport is in many ways a type of business. From an operations management perspective it is worthy of note that professional sport exhibits several specific features that require a customised set of practices to ensure effective operations (Smith and Stewart, 2010). In this paper we focus on developing four key constructs that exemplify the special characteristics of the sport industry: i) limited control of the sports product, ii) uncertainty of on-field outcome, iii) spectator co-creation and iv) enforced collaboration. We outline the development of a survey on stadium operations and share the next steps in the research.

Item Type: Conference or Workshop Item (Paper)
Subjects: H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
Schools: The Business School
The Business School > Quantitative Analysis Research Group
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Depositing User: Benjamin Dehe
Date Deposited: 04 Jul 2014 07:29
Last Modified: 04 Nov 2015 17:23


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