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Business continuity management in Jordanian banks: Some cultural considerations

Sawalha, Ihab Hanna S, Anchor, J.R and Meaton, Julia (2012) Business continuity management in Jordanian banks: Some cultural considerations. Risk Management, 14 (4). pp. 301-324. ISSN 1460-3799

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      Abstract

      This article investigates the extent to which the Jordanian banking
      sector uses Business Continuity Management (BCM) as a way to manage organizational
      risk, disasters and crises, as well as business interruptions. The population
      in this study consists of the 17 Jordanian banks registered with the Amman Stock
      Exchange. Data were collected via an interviewer-administered questionnaire. Eleven
      completed questionnaires were obtained, representing a response rate of 64.7 per
      cent. Questionnaires were followed by three semi-structured interviews conducted
      with BCM managers from three Jordanian banks from different cultural backgrounds;
      local, Islamic and foreign. All the respondents have BCM programmes in place. There
      are no statistically significant differences in the practice of BCM between Jordanian
      banks in terms of organizational characteristics, such as size and age. However, the
      cultural backgrounds of the banks and culturally determined differences in their
      operations more generally have influenced the practice of BCM in significant ways.

      Item Type: Article
      Subjects: H Social Sciences > HB Economic Theory
      H Social Sciences > HF Commerce
      Schools: The Business School
      The Business School > Emerging Markets Research Group
      Related URLs:
      Depositing User: Sharon Beastall
      Date Deposited: 22 Nov 2012 10:16
      Last Modified: 22 Nov 2012 10:32
      URI: http://eprints.hud.ac.uk/id/eprint/16135

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