Search:
Computing and Library Services - delivering an inspiring information environment

Assessing library web page usability: how benchmarking can help

White, Sue (2004) Assessing library web page usability: how benchmarking can help. Library and Information Research, 28 (88). pp. 47-52. ISSN 1756-1086

[img]
Preview
PDF - Published Version
Download (255kB) | Preview

    Abstract

    This article looks at how the ‘Mystery Shopper’ methodology used by a consortium of universities was adapted to assess the usability of the library web pages of all four universities. Using a methodology refined from a previous web usability exercise, the various elements in the process are described. The outcomes of the project are briefly discussed, along with lessons learnt from the process.

    Item Type: Article
    Subjects: Z Bibliography. Library Science. Information Resources > Z665 Library Science. Information Science
    Z Bibliography. Library Science. Information Resources > ZA Information resources > ZA4050 Electronic information resources
    Z Bibliography. Library Science. Information Resources > Z719 Libraries (General)
    Schools: Computing and Library Services
    Depositing User: Cherry Edmunds
    Date Deposited: 21 Aug 2008 09:25
    Last Modified: 23 Aug 2010 12:33
    URI: http://eprints.hud.ac.uk/id/eprint/1572

    Document Downloads

    Downloader Countries

    More statistics for this item...

    Item control for Repository Staff only:

    View Item

    University of Huddersfield, Queensgate, Huddersfield, HD1 3DH Copyright and Disclaimer All rights reserved ©