White, Sue (2004) Assessing library web page usability: how benchmarking can help. Library and Information Research, 28 (88). pp. 47-52. ISSN 1756-1086
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This article looks at how the ‘Mystery Shopper’ methodology used by a consortium of universities was adapted to assess the usability of the library web pages of all four universities. Using a methodology refined from a previous web usability exercise, the various elements in the process are described. The outcomes of the project are briefly discussed, along with lessons learnt from the process.
|Subjects:||Z Bibliography. Library Science. Information Resources > Z665 Library Science. Information Science|
Z Bibliography. Library Science. Information Resources > ZA Information resources > ZA4050 Electronic information resources
Z Bibliography. Library Science. Information Resources > Z719 Libraries (General)
|Schools:||Computing and Library Services|
|Depositing User:||Cherry Edmunds|
|Date Deposited:||21 Aug 2008 09:25|
|Last Modified:||23 Aug 2010 12:33|
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