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20. It is the intention of the paper that the company is not identified
or identifiable from the material presented. While managers
were willing to co-operate with the research in the
interests of their systems development, the company’s policy
is not to be associated with any particular published material
and the researchers wish to respect this totally. Some may
say that failure to identify the company is problematic, but
the opposite position also applies. While the company is totally
anonymous a balanced and critical view of the organisation
policies, procedures and practices can be reported,
both positive and negative points can be covered.