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Healthcare operations service redesign and implementation

Bamford, David, Thornton, H. and Bamford, Jim (2008) Healthcare operations service redesign and implementation. In: 19th Annual Conference of the Production and Operations Management Society (POMS) 2008, 9th-12th May 2008, La Jolla, California, USA.

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    Abstract

    We report on a project that is increasing the effectiveness and efficiency of healthcare
    provision by getting “the right patient, the right equipment, the right healthcare worker
    to the right place at the right time for the right treatment to be carried out in the right
    way.” This is being done through: i) a review of the utilisation and disposition of all
    logistics/transport assets and an assessment of future demand/capacity issues and
    patterns for healthcare services; ii) the development of models of service provision
    leading to radical new designs for services, aiming to provide for best value for money;
    iii) the pilot implementation of the resulting new operations service designs followed by
    roll-out across the chosen specialty areas (examples such as palliative care, mental
    health, phlebotomy services and aids & adaptations are suggested pilots) followed by
    implementation across the heath trust and allied health Trusts, which are leading to
    predicted cost savings.

    Item Type: Conference or Workshop Item (Paper)
    Subjects: H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
    H Social Sciences > HV Social pathology. Social and public welfare
    R Medicine > RA Public aspects of medicine
    Schools: The Business School
    Related URLs:
    Depositing User: Sara Taylor
    Date Deposited: 08 Dec 2011 16:02
    Last Modified: 14 Jan 2013 16:44
    URI: http://eprints.hud.ac.uk/id/eprint/12129

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